Our People
Decades of experience leading organizational transformations and business strategies.
- Behzad Hosseini, MBA
- Founder & President
Toba’s founder and president, Behzad Hosseini has over 25 years of experience in the utility industry. He capped off a 20-year career at Portland General Electric (PGE) directing the office of the Chief Information Officer. Before starting Toba Consulting, Behzad joined IBM as an Associate Partner, consulting C-suite executives on digital strategy and design initiatives. Behzad is a dynamic leader with a proven history of delivering transformational change across a wide range of business and information technology initiatives in the utility industry.
Behzad has in-depth knowledge of technology infrastructure, quality assurance, application development & support, risk & compliance, data analytics, and emerging technologies. He has demonstrated success in creating and implementing technology roadmaps that align with the vision and goals of the organization. Read More
Behzad’s proven success in leading the initiation and implementation of cross-functional roadmaps with technology and process improvement initiatives includes planning and implementation of a Financial and Supply Chain Management System, Budgeting System, Geographic Information System (GIS), Work and Asset Management System, Mobile and Scheduling System, Outage Management System (OMS), Human Resources System, Time Collection System, Customer Information System (CIS), Meter Data Management System (MDMS), and many upgrades to existing systems. Behzad played a key role in developing the initial ADMS roadmap for Portland General Electric (PGE). The combination of technology, human resources, transmission & distribution operations, and finance and accounting experiences has enabled Behzad to develop an in-depth understanding of the electric utility business, its information technology needs and challenges, and the types of people who can help drive and implement successful transformation initiatives. Behzad earned his Bachelor’s degree in Finance and his Master of Business Administration (MBA) from Portland State University, where he also teaches courses in Management, Finance, and Information Technology. He has also taught Management and Human Resources courses for University of Phoenix and the Utility Management Certification course for Willamette University. Alongside business success, civic leadership and contribution have been a major part of Behzad’s life. In addition to supporting the community through teaching, he has held Board positions in several organizations, including SMART (Start Making a Reader Today), Junior Achievement, and Portland State Alumni Association.
- Andre Jaundoo
- Senior Change Management Consultant
Andre Jaundoo is a highly experienced Senior Change Management Consultant with a focus on the oil and gas industry. With a career spanning over 23 years, Andre has developed a strong skill set in Change Management, Risk Management, Organizational Development, Recruiting, and Training. He holds several certifications, including being a certified SPC SAFe 5.0 Program Consultant, SCRUM Master, Leading SAFe 5.0 Agilist, and PROCSI Certified. Andre also holds an MBA degree from West Texas A&M University.
Andre possesses exceptional listening skills and is known for his strategic communication abilities. He is a collaborative individual who actively engages with others, demonstrating an Agile mindset and maintaining a positive demeanor. Andre values empathy and is trusted by those he works with. Throughout his career, he has successfully enhanced team dynamics by building strong relationships with stakeholders and driving change adoption. Andre excels at cutting through unnecessary information and focusing on the key aspects of projects. Read More
Andre is a proud parent of three college graduate children and a loving grandfather to six grandchildren. In his free time, he participates in an Over-50s soccer team and maintains an active workout routine. However, what truly brings Andre joy is spending valuable moments with his family and friends. He also has a passion for traveling and takes every opportunity to explore different parts of the world.
- Bridgett Harris
- Organization Development - Change Management Consultant Professional
- Dawn Hosseini
- VP Operations & Customer Success
Dawn is a performance-driven leader with a diverse background in Sales and Operations. With a track record of success, she helps clients select and implement the right technology solutions for their organizations. Dawn has a demonstrated ability in working with clients to develop technology strategies that align with the vision and goals of their organization, and she has a proven track record of gaining company-wide support. Her significant experience engaging executive-level leadership in the creation and implementation of integrated technology roadmaps has resulted in successful business transformation, process improvement, and change management. Dawn is a seasoned communicator who has a proven ability to present complex business cases and gain commitment and alignment. She has comprehensive knowledge of Human Resources management, including recruitment, training, and performance management.
- Tim Scharf, MS OD
- Principal Consultant
Tim Scharf has nearly 15 years of experience supporting and leading upstart strategies ranging broad organizational improvement initiatives, recruitment programs, innovation frameworks, and technology implementations. During his career, he has served in roles at the California Independent System Operator (CAISO) in compliance, risk management, organizational effectiveness, and strategy, and as an organizational change management consultant with Tacoma Power on the Energy Imbalance Market (EIM) initiative, his most recent consulting engagement. The EIM project at Tacoma Power required high levels of engagement across the utility and led to a strong understanding of the organization’s culture and the development of strong working relationships with its staff; from individual contributors to senior leaders.
Tim’s projects have required extensive facilitation, process development, planning, and communication. He excels at understanding and communicating strategic context, always striving to bring a strong sense of purpose to any-given strategy. Read More
It required the full gamut of strategy development from visioning and the development of guiding principles and a mission statement to translating these guiding statements into strategies. It required engagement and facilitation across locations in China, South Korea, and Singapore, along with an extensive group-wide marketing and communication plan. At that point in time, the group had campuses on five geographical locations with 5,000 students enrolled, and it sought double in size pretty rapidly. It unified under a single vision focused on education innovation and adopted a common brand, and within a few years grew to eight campuses with enrollment of 8,000 students and launched a new strategy in the Chinese domestic education market. The company now has 12 campuses and more than 10,000 students enrolled across East Asia, is a premium education provider in all of its markets, and formed a new company focused on education innovation and funding new global education initiatives. Tim transitioned back to the United States in 2015, and continued working on strategy and business development initiatives for clients in East Asia up to 2020 before joining Toba Consulting later that year. He holds a Master’s Degree in Organizational Development. Tim has also served his community by serving as a parent representative on local education boards, committee member on regional small-business advancement initiatives, and as a youth athletic coach for baseball, basketball, and American football teams.
Toba’s founder and president, Behzad Hosseini has over 25 years of experience in the utility industry. He capped off a 20-year career at Portland General Electric (PGE) directing the office of the Chief Information Officer. Before starting Toba Consulting, Behzad joined IBM as an Associate Partner, consulting C-suite executives on digital strategy and design initiatives. Behzad is a dynamic leader with a proven history of delivering transformational change across a wide range of business and information technology initiatives in the utility industry.
Behzad has in-depth knowledge of technology infrastructure, quality assurance, application development & support, risk & compliance, data analytics, and emerging technologies. He has demonstrated success in creating and implementing technology roadmaps that align with the vision and goals of the organization.
Behzad’s proven success in leading the initiation and implementation of cross-functional roadmaps with technology and process improvement initiatives includes planning and implementation of a Financial and Supply Chain Management System, Budgeting System, Geographic Information System (GIS), Work and Asset Management System, Mobile and Scheduling System, Outage Management System (OMS), Human Resources System, Time Collection System, Customer Information System (CIS), Meter Data Management System (MDMS), and many upgrades to existing systems. Behzad played a key role in developing the initial ADMS roadmap for Portland General Electric (PGE).
The combination of technology, human resources, transmission & distribution operations, and finance and accounting experiences has enabled Behzad to develop an in-depth understanding of the electric utility business, its information technology needs and challenges, and the types of people who can help drive and implement successful transformation initiatives.
Behzad earned his Bachelor’s degree in Finance and his Master of Business Administration (MBA) from Portland State University, where he also teaches courses in Management, Finance, and Information Technology. He has also taught Management and Human Resources courses for University of Phoenix and the Utility Management Certification course for Willamette University. Alongside business success, civic leadership and contribution have been a major part of Behzad’s life. In addition to supporting the community through teaching, he has held Board positions in several organizations, including SMART (Start Making a Reader Today), Junior Achievement, and Portland State Alumni Association.
- John Roux
- Senior Organizational Change Manager
Industrial/Organizational Psychology Professional (M.S.) and Certified Change Management Practitioner (Prosci) with 15+ years of experience leading various change transformation initiatives (application, process improvement, M&A, etc.) from local to international stages as a Team Member, Team Lead, and Global/Practice Lead. John specializes in all aspects of change strategy and execution, from pre-planning, strategy, stakeholder analysis, and alignment, to change communications, measurement, and formal training, always including post-deployment execution to help ensure beneficial, lasting outcomes.
John’s career has spanned nearly two decades Read More
John’s personal change mantra is “willing adopters vs. working solutions.” A working solution is necessary, but it will never matter as much as the end user willingness to carry that solution and ensuring they have the competence, confidence, and enthusiasm that a thoughtful, shared plan for change provides. When not on projects, John loves to spend time traveling, exploring the outdoors, or just lounging with his wife and 4 kids in San Diego, Ca. He tries to stay active and has enjoyed coaching youth sports alongside his kids. He finds it an excellent way to give back to the community and the next generation. All change contains opportunities and value that John commits himself to uncovering in collaboration with his clients to provide the necessary long-term value and benefit realization that drives change at project inception. John’s favorite quote, which for him serves as a perpetual reminder and speaks to the endless possibilities that can exist when someone is humble enough to try and see change from multiple perspectives is: “It’s not what you look at that matters, it’s what you see.” – Henry David Thoreau
- Heather Levi
- Senior Consultant
Heather has more than 20 years working in the technology space. She has extensive background in planning and managing cross-functional business operations and technology projects. She is an analytical and conceptual thinker who effectively partners with various team members to assess opportunities, facilitate strategic decisions, and drive towards successful outcomes.
Heather’s ability to assess complex situations and identify appropriate solutions underscores her ability to gain meaningful insight and follow up with thorough analysis. She is particularly skilled at group facilitation and enjoys forging consensus amongst people with diverging ideas and opinions. Read More
Heather has worked on several large initiatives for Northwest (NW) Natural, Portland General Electric (PGE) and Tacoma Power. Among her notable accomplishments was working on a Customer Experience program for PGE customers which resulted in the development of an Energy Savings Program and required approval from the Public Utility Commission. She also worked on a large project to support the move to a low-carbon, renewable-energy future for NW Natural. The goal of this program was to lower the carbon intensity of the product NW Natural delivers using a mix of technologies and renewable sources. Since this was an opt-in program for customers where they can reduce and offset consumption, it required approval from the Public Utility Commission. Heather has also worked on other facilitation and stakeholder engagement projects. She worked on a large strategic initiative for the Vice President of Business Development and the Chief Operations Officer of M Financial to establish the first institutional partnership program and develop a program for future partners. She facilitated vision workshops and needs assessments which ultimately led to a strategic partnership roadmap. Prior to working for Toba Consulting, Heather was the Director of Customer Delivery for a SaaS company specializing in research software and has held other project leadership roles throughout her career. Heather holds a Master’s Degree in Project Management with a specialization in Strategic Innovation and Change Management. Her undergraduate degree is a Bachelor’s of Science in Business Information Systems.
- Michael Tootle
- OCM Consultant
Michael Tootle is a Certified Change Management Specialist and Professional with a remarkable career spanning diverse roles, reflecting his unwavering commitment to efficiency, sustainability, and community service. Armed with a degree in Environmental Business from the University of Redlands, Michael has consistently harnessed his expertise to drive transformative change across various industries.
In his role as a Change Management Consultant, Michael played a pivotal role in revitalizing the Eldorado H.S. Athletic Program. His application of Lean Six Sigma analysis and innovative problem-solving not only addressed program challenges but also fostered robust connections within the school and community. Michael’s emphasis on practice consistency, organizational efficiency, and academic excellence among student-athletes stands as a testament to his dedication.Read More
During his tenure as a property and client portfolio manager, Michael achieved outstanding sales outcomes while skillfully managing a diverse spectrum of client and contractor expectations. His success can be attributed to a sustainability and lean thinking mindset, as he consistently sought to enhance personal and organizational efficiency, all while reducing the carbon footprint. This commitment to eco-friendly practices aligns seamlessly with his career path. Beyond his professional accomplishments, Michael’s passion extends to volunteering with underprivileged student-athletes, instilling safe habits for high-contact sports, and fostering academic success beyond the realm of athletics. His dedication to creating sustainable work environments resonates with his personal ethos, as he actively pursues waste reduction and environmental conservation, especially in his favorite environment, fresh snow. As an avid snowboarder and traveler, Michael Tootle is a dedicated professional and community advocate, making a profound and meaningful impact in both spheres of his life.
- Jamshid Hosseini, PhD
- Senior Advisor
He has also published numerous academic and professional journals on the subject in major US and international publications. Jamshid’s work crosses many industries including energy and utility sectors.
- Jamshid Hosseini, PhD
- Senior Advisor
- Tim Scharf, MS OD
- Principal Consultant
Tim Scharf has nearly 15 years of experience supporting and leading upstart strategies ranging broad organizational improvement initiatives, recruitment programs, innovation frameworks, and technology implementations. During his career, he has served in roles at the California Independent System Operator (CAISO) in compliance, risk management, organizational effectiveness, and strategy, and as an organizational change management consultant with Tacoma Power on the Energy Imbalance Market (EIM) initiative, his most recent consulting engagement. The EIM project at Tacoma Power required high levels of engagement across the utility and led to a strong understanding of the organization’s culture and the development of strong working relationships with its staff; from individual contributors to senior leaders.
Tim’s projects have required extensive facilitation, process development, planning, and communication. He excels at understanding and communicating strategic context, always striving to bring a strong sense of purpose to any-given strategy. Most notably, Tim relocated to Shanghai, China for four years to develop a long-term strategy for one of Asia’s leading internal education management companies, Dulwich College Management International, now Education in Motion. Tim served as the director of Strategic Projects responsible for facilitating and producing the organization’s strategic plan, setting up the implementation framework, and leading several of its initiatives. These initiatives spanned innovation, customer experience, recruitment, alumni engagement, and strategic partnerships. Two projects he led was building functional and technical specifications and managing the procurement of two SaaS solutions; one related to Human Resources outreach and recruitment and the other for a customer relationship management platform.
It required the full gamut of strategy development from visioning and the development of guiding principles and a mission statement to translating these guiding statements into strategies. It required engagement and facilitation across locations in China, South Korea, and Singapore, along with an extensive group-wide marketing and communication plan. At that point in time, the group had campuses on five geographical locations with 5,000 students enrolled, and it sought double in size pretty rapidly. It unified under a single vision focused on education innovation and adopted a common brand, and within a few years grew to eight campuses with enrollment of 8,000 students and launched a new strategy in the Chinese domestic education market. The company now has 12 campuses and more than 10,000 students enrolled across East Asia, is a premium education provider in all of its markets, and formed a new company focused on education innovation and funding new global education initiatives.
Tim transitioned back to the United States in 2015, and continued working on strategy and business development initiatives for clients in East Asia up to 2020 before joining Toba Consulting later that year. He holds a Master’s Degree in Organizational Development. Tim has also served his community by serving as a parent representative on local education boards, committee member on regional small-business advancement initiatives, and as a youth athletic coach for baseball, basketball, and American football teams.
- Heather Levi
- Senior Consultant
Heather has more than 20 years working in the technology space. She has extensive background in planning and managing cross-functional business operations and technology projects. She is an analytical and conceptual thinker who effectively partners with various team members to assess opportunities, facilitate strategic decisions, and drive towards successful outcomes.
Heather’s ability to assess complex situations and identify appropriate solutions underscores her ability to gain meaningful insight and follow up with thorough analysis. She is particularly skilled at group facilitation and enjoys forging consensus amongst people with diverging ideas and opinions.
Heather has worked on several large initiatives for Northwest (NW) Natural, Portland General Electric (PGE) and Tacoma Power. Among her notable accomplishments was working on a Customer Experience program for PGE customers which resulted in the development of an Energy Savings Program and required approval from the Public Utility Commission. She also worked on a large project to support the move to a low-carbon, renewable-energy future for NW Natural. The goal of this program was to lower the carbon intensity of the product NW Natural delivers using a mix of technologies and renewable sources. Since this was an opt-in program for customers where they can reduce and offset consumption, it required approval from the Public Utility Commission.
Heather has also worked on other facilitation and stakeholder engagement projects. She worked on a large strategic initiative for the Vice President of Business Development and the Chief Operations Officer of M Financial to establish the first institutional partnership program and develop a program for future partners. She facilitated vision workshops and needs assessments which ultimately led to a strategic partnership roadmap.
Prior to working for Toba Consulting, Heather was the Director of Customer Delivery for a SaaS company specializing in research software and has held other project leadership roles throughout her career. Heather holds a Master’s Degree in Project Management with a specialization in Strategic Innovation and Change Management. Her undergraduate degree is a Bachelor’s of Science in Business Information Systems.
- Kelvin Broadnax
- Business Analyst
- Kelvin Broadnax
- Business Analyst
- Keon Hosseini
- Business Analyst
Keon Hosseini, Business Analyst for Toba Consulting, specializes in the curation and execution of operational changes including website development, enhancing our social media presence, and marketing. Keon works with Toba’s team to design and create branding and messaging that represents the company’s purpose and values. He holds a Bachelor’s degree in public health with a minor in business, as well as a Master’s in secondary education. Having worked with several volunteer and charity organizations including S.M.A.R.T (Start Making A Reader Today), the Leukemia and Lymphoma Society, and Teen Closet to name a few, Keon is passionate about serving his community. In his spare time Keon coaches co-ed 6th grade basketball, middle school boys 7th grade basketball, and 7th grade track.
Our Partners
At Toba Consulting, we pride ourselves on strategic partnerships that enable us to deliver unparalleled value and innovation to our clients. To best service our customers’ end-to-end needs, we collaborate closely with industry-leading organizations to ensure our solutions are at the forefront of technology advancements and industry expertise. Through these partnerships we
leverage cutting-edge tools, insights, and resources to address the complex challenges facing our clients. Together, are committed to driving sustainable growth, efficiency, and excellence empowering our clients to thrive in an ever- evolving landscape.